Yes, on request. Bundles ship with the 4-pack by default.

Email sales@starksidegear.com and we will sort it before your order goes out.

Two warranties, because it is two products from two makers.

• The tent is covered by its manufacturer. Intrepid Camp Gear offers a limited 3-year warranty against manufacturer defects in workmanship, materials and parts.
• The mounts are ours, and carry Stark Side Gear’s warranty.

A tent claim goes to the tent maker; a mount claim comes to us. If you are not sure which one you have, ask us and we will point you the right way.

Often, yes. We publish a dealer map of shops carrying Stark Side Gear.

Shops with a mount physically on the floor are marked differently from ones that stock online only, so you can tell before you drive out whether there is something to put your hands on.

Call ahead either way. Tent stock moves, and a shop that carries our mounts does not necessarily have every tent on display.

Tents ship freight, not parcel. They are too big and too heavy for USPS or UPS — the Geo 2.5 Pro alone is 165 lbs before packaging.

Freight is charged at cost, the same rate the tent maker charges us. Nothing is marked up. It runs $120 to $350 to the lower 48, depending on the tent.

You will see the exact figure at checkout before you pay. Mounts and hardware on their own still ship free — the freight charge only applies when there is a tent in the order.

Alaska, Hawaii and the territories are quote-only. No tent maker publishes a rate for them, so we will not guess at one. Email sales@starksidegear.com with your address and we will get you a real number.

The freight carrier calls you 2 to 5 days ahead to book a delivery window. Somebody needs to be there.

Expect a 24 to 48 foot truck. If your street, driveway or gate cannot take one, say so when the carrier calls rather than on the day — they can usually arrange something else.

This is curbside delivery. The driver is not bringing a 165 lb crate up your drive or onto your rack, so line up a second person and somewhere to put it.

Keep the packaging and photograph everything. That is the part people get wrong, and it is the part that decides whether a claim goes through.

Intrepid needs a shipping-damage claim within 5 business days of delivery, and it has to include close-ups of the damage, the product and damaged area as a whole, and the damage on the box or packaging. Break down the crate before you have taken those photos and the evidence is gone.

So: open it, look it over, shoot photos of anything wrong including the outside of the box, and email sales@starksidegear.com straight away. We will take it from there.

Within 30 days of delivery, unused and in the original packaging.

Two costs come out of the refund on a tent, because freight runs both directions: the return shipping, and a 3% restocking fee that the tent maker applies to all freight returns.

Cancel before it ships and none of that applies — you get a full refund. Once a tent is on a truck it has to go through the return process instead. So if you are unsure about fit, ask us first: sales@starksidegear.com.

The Condor 2 Air is 14" tall closed. The XL is 14.5".

That is the tent alone. Add your crossbars, your rack feet and the roof of the vehicle, then measure the opening — not the ceiling. Garage doors are usually the tighter number, and the track hardware inside is tighter again.

If you are within an inch or two, the Slipstream is the difference between measuring once and taking the tent off every time you park.